Staff Partner Agreement

INDEPENDENT SERVICE PROVIDER AGREEMENT (FOR STAFF/PARTNERS)

1. Nature of Engagement (Independent Contractor Status)

• No Employer-Employee Relationship: The Service Provider (Staff) registers on Workeezi as an autonomous, freelance, independent contractor. Registration does not constitute an employment contract, salary guarantee, or employee benefits from Workeezi. Payouts are strictly “Work-Done-Basis” calculated daily and disbursed weekly after platform commission deductions.

2. Mandatory Registration & Background Verification (BGV) Policy

• Mandatory Verification: To activate a profile on workeezi.in, the Staff must undergo absolute credential and identity filtering.
  • BGV Options & Fees Borne by Staff: * Option A: Staff must upload a recently issued, verified Police Clearance Certificate (PCC) on their own accord.
  • Option B: Staff can opt for Background Verification (BGV) through Workeezi’s designated third-party verification partners. The standard BGV fee charged by the verification vendor must be entirely borne by the Staff and will be deducted from their initial onboarding setup or paid upfront.
• Fraudulent Documentation: If any degree, Aadhar card, registration license, or BGV document is found to be forged or tampered with at any stage, the profile will be blacklisted instantly, all accumulated wallet earnings will be permanently frozen, and criminal proceedings for cheating and forgery will be initiated.

3. Service Delivery Guarantee & Daily Attendance Logs

• Duty of Care: Once a Staff member clicks “Accept” on an On-Demand booking request, they are legally bound to ensure professional service delivery as per the designated Job Description (JD). Unannounced absents or leaving a critical patient unattended without a 24-hour prior notice to the admin will attract standard performance penalties.
• Daily In/Out and OTP Mapping: Payout generation is strictly tied to digital compliance. The staff must mark their “In & Out” daily on the web portal and input the Customer-Generated Completion OTP at the end of each shift. Failure to lock the daily OTP means the transaction engine will not credit that shift’s earning to the staff ledger.

4. Zero Tolerance for Direct Dealings (Breach of Contract)

• Bypassing the Platform: If any Staff member is found sharing personal phone numbers to bypass Workeezi, accepting cash directly from the customer without administrative logging, or continuing services privately even after marking the order “Completed” on the dashboard, it will be treated as a material breach of contract.
• Deactivation and Damages: The Staff profile will be permanently deactivated/banned with zero access to the platform in the future, all current wallet balances/payouts will be forfeited as liquidated damages, and Workeezi reserves the right to recover financial losses via legal notice.

5. Assumption of Risk — Nature of Home-Based Service

Staff acknowledge that services are delivered inside a third-party (Patient/Family) private residence, an environment Workeezi does not control, inspect, or supervise directly.
By accepting a booking, Staff confirm they understand and voluntarily accept the inherent risks of providing care in a home setting, distinct from a clinical/hospital environment.

6. Personal Safety, Harassment & Misconduct by Household Members

Staff have the right to immediately discontinue a service and leave the premises if they experience threatening, abusive, harassing, or inappropriate conduct from any household member, including conduct of a sexual or molestation nature.
Any such incident must be reported to Workeezi’s admin team immediately and may also be reported directly to local police authorities by the Staff member.
Upon a credible report, Workeezi will suspend the concerned Family/Patient account from the platform pending review, and will cooperate with any police investigation to the extent legally required.
Workeezi’s role in such incidents is limited to platform-level suspension and cooperation with authorities; Workeezi is not a party to and bears no liability for the underlying incident itself, which remains a matter directly between the Staff member and the individual(s) responsible.

7. Commuting & Travel Risk

Staff are solely responsible for their own travel/commute to and from a Patient’s residence, by whatever mode of transport they choose.
Workeezi bears no liability for any accident, injury, loss, or delay occurring during a Staff member’s commute. Staff are strongly encouraged to maintain their own personal accident and health insurance coverage.

8. Liability Allocation — Medical Outcomes, Negligence, Theft & Mishandling

Staff are independent, verified professionals responsible for their own clinical judgment, technique, and conduct while delivering service.
Any claim relating to medical negligence, error, or adverse patient outcome arising from a Staff member’s actions is a matter directly between that Staff member and the Patient/Family, including any recourse through the Staff member’s professional council or applicable law.
Any allegation of theft, loss, or damage to property at a Patient’s residence is a matter of direct and sole liability of the Staff member involved, including potential criminal proceedings, and Workeezi bears no financial liability for such claims.
Workeezi’s role in all such matters is limited to facilitating the platform connection, verifying credentials at onboarding, and cooperating with lawful investigation; Workeezi is not liable for outcomes, disputes, or damages arising between Staff and Patient/Family.

9. Data Privacy & DPDP Act, 2023 Obligations

Staff shall access and use any Patient personal or health information strictly for the purpose of delivering the booked service, in accordance with the Digital Personal Data Protection Act, 2023.
Staff shall not disclose, copy, photograph, or share any Patient information, medical records, or household details with any third party under any circumstances.
Breach of this clause may result in immediate profile deactivation, forfeiture of pending payouts, and potential legal action under applicable data protection and privacy laws.

MISCELLANEOUS CLAUSES (GOVERNING JURISDICTION)

1. Governing Law & Dispute Resolution

• This agreement, the digital marketplace ecosystem of www.workeezi.in, and all bilateral issues between Customers, Staff, and the Platform shall be governed exclusively by the federal laws of India.

2. Absolute Jurisdiction (Delhi Court Lock)

• In the event of any legal dispute, consumer court complaints, arbitration, or litigation arising out of medical disclaimers, breach of contract, safety issues, or financial transactions, the courts of New Delhi, India alone shall have exclusive jurisdiction to try and resolve the matter.